Implementing strategy for introducing new technologies in Service Providers like Next generation
access networks as part of a more efficient End to End Architecture and operation.
Strong Technical Background in designing, implementing and supporting complex enterprise or
Service Provider in Multi-vendor Environments (Cisco/Huawei/Juniper/Teldat).
Good ability to work under pressure.
Excellent communication & interpersonal skills.
Professor at the Engineering Faculty from the National Autonomous University of Mexico (UNAM).
Cisco CCNA/CCNP Instructor.
CCIE # 36582.
10-year CCIE
Educacion
2000-2004 ELECTRONIC AND COMMUNICATIONS ENGINEER
Universidad Autónoma Metropolitana.
Experiencia Profesional
GETRONICS MEXICO (Support Engineer) April 2004 - November
Implement, troubleshoot and document Voice solutions.
Implement, troubleshoot and document Routing solutions.
Implement, troubleshoot and document Switching solutions
Provide network problem resolution and Root-Cause Analysis for problems
Participation in On-Call/On-site support after hours and during weekends on a rotational
basis.
Coordinate fault escalations, in conjunction with Cisco TAC to provide high-level technical
support for technically issues.
HP SERVICIOS PROFESIONALES (Infraestructure Leader) December 2007 - April 2010
Design, implement, and document complex Routing solutions.
Design, implement, and document complex Switching solutions.
Design, implement, and document complex Voice solutions.
Demo rooms preparation and configuration for better customer impact.
REDUNO-TELMEX April 2010 - Present.
Resolve complex networking related issues & outage over the MPLS Network.
Experience of working on Cisco SP high end routers (ASR9K, CRS, ASR1K, GSR12k and NCS).
Familiar with the following technology: IOS, IOS-XR, IOS-XE.
Experience of working on Juniper SP high end routers (MX 104, MX480, MX960 and PTX).
Level 3 technical support for TELMEX Customers.
Responsible for design, deploy, manage/maintain and troubleshoot networking protocols and
technologies.
Build simulated networks in test labs to resolve highly complex problems and compatibility
issues.
Coordinate fault escalations, in conjunction with Cisco TAC to provide high-level technical
support for technically complex issues.
